Program Assistant at America House Kyiv

Join our team!

Position Title: Program Assistant

Program: Kyiv America House

Position Location: Kyiv, Ukraine 

Group/Practice/Unit: Communities & Governance

Who We Are

IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world—where individuals reach their full potential, governments serve their people, and communities thrive. With a projected annual portfolio of more than $150 million and more than 750 staff worldwide, we work with partners in more than 100 countries in four areas essential to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information.

Summary of America House Program

Through the U.S. Embassy in Ukraine, IREX administers the America House project, a network of welcoming, dynamic spaces in Kyiv, Odesa and Lviv that foster discussion and debate, provides opportunities for professional and personal skill building, and sparks creativity and collaboration around shared Ukrainian and U.S. values. America House Kyiv offers not only a physical space, but also a virtual hub, which facilitates access to balanced resources and information. Peer-to-peer cultural exchanges, discussions and learning at America House Kyiv provide visitors with a seat in “America’s living room.”

Summary of Position

The America House Program Assistant will work under the supervision of America House Program Manager, in close collaboration with all program team members. The America House Program Assistant is responsible for welcoming and helping visitors and partners, providing information on programs, resources and opportunities offered, assisting with organizing America House Kyiv events and other tasks to implement programs.

Performs additional duties and tasks to meet the needs of the organization, team, or as assigned by manager.

Are you the next member of our team?

Your Background & Skills:

  • Bachelor’s degree;

  • Minimum of 1+ years of relevant experience;

  • Excellent English and Ukrainian;

  • Experience working in communications is an advantage;

  • Experience studying in the United States or holding an ECA alumnus/a status is an advantage.

  • Strong intercultural and communications skills;

  • Excellent verbal and written communication skills;

  • Reliable team player;

  • Demonstrated customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations;

  • Must be able to adhere to tight deadlines;

  • Familiarity with Word, Excel, PowerPoint, Adobe InDesign, Photoshop, Illustrator, and other related graphic media applications software is an advantage;

  • Must demonstrate valid proof of unrestricted work authorization in Ukraine.

Your Daily Tasks: 

  • Assists with America House Kyiv program development and implementation in online, offline and hybrid formats;

  • Assists with writing narrative reports and monthly plans;

  • Assists with reporting, internal procedures and management of America House resources through data entry into excel worksheets and calendars;

  • Writes and translates outgoing communication and promotional materials into English and Ukrainian;

  • Assists with day-to-day management and organization of America House Kyiv virtual and physical resources;

  • Registers new members and maintain membership, visitors, and program attendee’s database;

  • Assists visitors with checking out and using IT equipment. Provides basic tech support for laptop and tablet use;

  • Provides logistical support and room setup for in-person and hybrid events. Please note that the room setup often requires moving chairs and tables;

  • Ensures America House Kyiv public spaces are always in presentable and working condition;

  • Coordinates with the America House team, cafeteria staff, cleaning personnel, and other support staff to ensure smooth daily operations. This includes ensuring that all necessities and supplies are stocked, and addressing any visitor inquiries.

  • Other duties as assigned.

Working conditions:

  • Official full-time employment;

  • Role based in Kyiv, Ukraine;

  • Competitive salary based on USD exchange rate;

  • Medical insurance and work equipment (laptop and phone);

  • Professional development opportunities;

  • A friendly working atmosphere where your ideas are welcome;

  • Being a part of a team of enthusiasts who strive to change Ukraine for the better.

We conduct background checks on all successful candidates. We are an Equal Opportunity Employer, including disability/vets.

To Apply: Please follow the link below to apply. Сover letter and resume in English (ONLY) will be accepted. No telephone inquiries will be accepted.

Application Deadline: September 15th, 2024. Applications will be reviewed on a rolling basis. Only applicants selected for interviews will be contacted.